INTELLIDENT SELECTS TUP900 FROM STAR MICRONICS FOR NEW LIBRARY KIOSK SOLUTION

Intellident has selected the TUP900 kiosk printer from Star Micronics for use in its self service library kiosk solution smartServe™, a premium self service solution using the power of RFID. The smartServe™ kiosk allows library customers to issue, renew and return items, then check their account status and pay any fees using a full range of payment facilities integrated into the kiosk.

Being used successfully in public, academic and private libraries in the UK, France and the Netherlands, the TUP900 forms a key part of the smartServe™ kiosk and is used to print a full receipt for the customer if required following a transaction. As a way to make customers feel more confident using the kiosk, intuitive features have been added such as the receipt output slot which features a flashing light to direct the user to take their receipt when it is ready.

Selecting the TUP900 for use in the smartServe™ kiosk came down to a few key issues. Although cost was a consideration, the main issues for Intellident were ease of use, form factor and reliability. As the kiosk is designed to operate 24/7, reliability was a huge factor in the decision-making process. The TUP900 met the criteria easily.

On selecting the TUP900, Andy Chadbourne, Marketing and Communications Manager at Intellident commented, “The wide format of the printer allows us a great deal of space to print information, allowing us to use a large font that is easy for customers of all ages to read.”

Supplied by DED Limited, one of the most popular features of the TUP900 has proved to be the unique wide format (112mm) offering a high speed kiosk printing that has been specifically designed for OEM use. The TUP900 provides the ultimate in cost effective versatility without compromising on reliability - ideal for unattended public operation for ticketing, gaming, lottery, web kiosks etc.